*I am willing to relocate with my own money*
PROFESSIONAL SUMMARY
Administrative and executive support professional with over 10 years of experience supporting office operations, coordinating projects, calendars, meetings, communications, documentation, and time-sensitive priorities for leadership and corresponding teams. Highly organized, detail-oriented, and skilled at balancing multiple priorities while providing exceptional support to teams and leadership.
WORK EXPERIENCE
2023 – Present
Office and Marketing Manager
Community Recovery Alliance – Petoskey Mi
- Coordinate daily office operations supporting staff, volunteers, and community programs.
- Maintain strict confidentiality when handling sensitive organizational, personnel, and client information.
- Manage leadership and team calendars, coordinate meetings, and maintain accurate administrative records and internal communications.
- Coordinate event logistics, budgets, timelines, and emergency planning to ensure successful execution.
- Prepare reports, maintain documentation, and assist with organizational projects.
- Anticipate leadership and team needs, proactively resolve administrative issues, and maintain priorities with minimal direction.
- Help with budgeting and expense reporting, including processing employee reimbursement and receipt reconciliations.
- Follow up on outstanding tasks, requests and deadlines to ensure issues are resolved and commitments are completed.
- Manage website content and social media communications, increasing community engagement.
2021 – 2022
Administrative Assistant
Boyne Resorts – Petoskey Mi
- Supported a high-volume reservations department in a fast-paced office environment.
- Processed purchase orders, invoices, and departmental documentation.
- Coordinated projects of the sales team while managing competing priorities and strict deadlines.
- Maintained accurate customer records using Salesforce.
- Responded to high-volume customer inquiries with professionalism and efficiency.
- Collaborated across departments to improve administrative processes and workflow.
2018 – 2021
Shift Leader
Starbucks – Petoskey Mi
- Supervised daily operations while leading a high performing team in a fast-paced environment.
- Scheduled workflow and supported team productivity.
- Trained new employees, coordinated workflow, and maintained operational standards.
- Maintained inventory records and operational reporting.
- Ensured exceptional customer service while managing competing priorities.
2010 – 2018
Assistant Manager
Peebles Retailer – Petoskey Mi
- Managed daily retail operations while supervising staff and supporting business goals.
- Coordinated employee training and coached team members to improve performance.
- Assisted multiple store locations by providing operational and management support.
Education
2012 – 2013
MA in Heritage Management
University of Birmingham, UK
2005 – 2010
BA in History, Minor in Music
Northern Michigan University, Mi
Certificates and Trainings
2023
A.S.I.S.T – Applied Suicide Intervention Skills Training
2025
GRANT WRITING 101: AN 8-STEP ROADMAP TO FUNDING SUCCESS
2026
BE YOUR OWN SPIELBERG: USING STORYTELLING TECHNIQUES TO CREATE HIGHLY ENGAGING AND IMPACTFUL PRESENTATIONS
2026
FUNDAMENTALS OF DIGITAL INFLUENCING
2026
MARKETING ESSENTIALS CERTIFICATE
2026
FUNDRAISING ESSENTIALS CERTIFICATE
Languages
- English – Native
- Spanish – Basic
- Italian – Basic
- French – Basic
Skills
- Social Media Management
- Office Management
- Project Coordination
- Event Coordination
- Document Management
- Customer Relations
- Microsoft Office Programs
- Apple iOS
- Calendar Management
- Schedule Management
- Purchase Orders & Expense Reporting
- Data Entry
- Problem Solving
- Google Workspace
- Adobe Creative Suite
- Monday.com
